Tag Archives: Facebook

Will i am – Well he is …….

The ratings war between BGT and the Voice took a new twist over the last couple of weeks.

It wasn’t the burning question of, are the audience behind the Voice Judges missing the faces of the super stars now they have turned around ? protected by chair backs higher than Fergies at Man Utd, or the glorious sight of Simon trying to work out if there is money to be made in the future of the performing dog,a dog that dances but doesn’t howl a tune or even say sausage’s; hard to see a future there.

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Netflix and Carrots. Bieber and Smoking.

netflix-determining-your-video-quality

I need a doctor. Following a hasty web-diagnosis, it would appear i’m suffering from a bad case of “reactance”. It’s the reason i’m becoming “motivationally aroused” when the internet suggests things i might like to do next. Apparently you can’t catch it, but i’ll swear my 2 year old has passed it onto me, like he passes on all other coughs, colds and bugs.

Because my 2 year old is suffering badly from reactance. So much so that he is often in tears and rolls round the floor in dismay. It’s heartbreaking to watch. Vegetables are the trigger. Offer him a carrot and he goes ballistic. But strangely, when i say he can’t have a carrot because he won’t like it, he demands one. Reactance is making him very resistant to persuasion.

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1 to 1 Social CRM – why weren’t we doing it last year?

We are all familiar with the traditional CRM / Direct Marketing / Data Driven Marketing / Direct Response*, *choose preferred name here, world.  Whatever you call it, essentially it’s where we collect data about an individual, determine what we think is relevant for them by looking at their behaviour, their purchases, or from research, and map it to our business needs. Then we put it all in a database and use it to drive mass-customised messages – the key being that we incorporate personal information from our database and then use automated rules based systems to generate relevant communications.

The most prevalent example of this right now is email. (And let’s not get into how good some specific brands are, or aren’t at doing email marketing, that’s a topic for another day!). Read more »

Data Privacy in the digital world – the “Do not track” movement & humanizing data

Nothing seems to polarise marketers more than the topic of digital data privacy. At one end of the spectrum there’s the “Everybody look at me” Facebook mentality, and at the other the “I delete all cookies regularly” crew.

Personally – nothing springs to mind that I do online that really matters if anyone knows.

But just because nothing I’m doing is “wrong”, that doesn’t stop it being “private”. What I do is my business isn’t it? Read more »

I’ll have what she’s having

Last week I went to a fascinating talk by Mark Earl’s basically paraphrasing his latest book “I’ll have what she’s having” – mapping social behaviour.

The drugs don’t work – but neither do the ads

Last week I was puzzled to see the responses to the first advertising campaign to use Facebook Timeline.  Made by McCann Digital in Israel, it features the timeline of Adam Barak, a fictional character whose life is given the ‘Sliding Doors’ treatment.

On one side of the Timeline we see what a year with drugs looks like, on the other, we see what Adam’s year would have been like if he were drug free. The fact that Israel’s Anti-Drug Authority commissioned the ad should give you a clue as to how things pan out for each of the alter egos.

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